Your little world.
Your privacy.

Who we are

Cozy Animals is developed and published by One Life Studios (“we,” “us,” or “our”). This Privacy Policy explains how information may be collected, used, and shared when you use Cozy Animals on iOS, use optional multiplayer or purchasing features, or contact us for support.

Information collected

Depending on the features you use, information may include:

• Advertising and device data: The Google AdMob advertising SDK may process IP addresses, device or advertising identifiers (where permitted), approximate location inferred from IP address, ads viewed, ad interactions, app interactions, crash logs, and performance information.
• Gameplay and preferences: Game progress, character and house customization, settings, and related gameplay information may be stored on your device or handled by game services used by the app. We do not represent that all gameplay information is transmitted to us.
• Multiplayer information: If you choose to use Game Center multiplayer, Apple and the relevant multiplayer services may process identifiers and information necessary for inviting, connecting, and playing with other players. Other players may see the in-game character details and actions you choose to share in the session.
• Purchases: Apple processes purchases through the App Store. The app may receive transaction or entitlement information needed to deliver and restore purchases. We do not receive your full payment-card details from Apple.
• Support correspondence: If you email us, we receive the information you choose to provide, such as your email address, message, and diagnostic details you include.

How information is used

Information may be used to operate the game, support optional multiplayer, deliver and restore purchased items, display and measure advertisements, troubleshoot technical issues, prevent abuse or fraud, respond to support requests, and meet legal obligations. The availability of personalized advertising depends on applicable permissions, settings, location, and the configuration of the advertising services.

Advertising and choices

Cozy Animals uses Google AdMob (Google Privacy Policy) to provide advertising. Google and its partners may process information to serve, measure, and protect ads under their own policies. If the app requests Apple's App Tracking Transparency permission, you can allow or deny it and change your choice in your device settings. Denying tracking permission does not necessarily remove ads; contextual or other permitted advertising may still appear. Where available, you can also adjust advertising and privacy choices through your device or any consent controls presented in the app. We do not promise that every setting or control is available in every region.

Game Center and other services

Optional multiplayer uses Apple's Game Center. Apple's handling of information is described in the Apple Privacy Policy. The game may also use supporting networking or multiplayer services to establish and maintain sessions. Their exact data practices depend on the service integrations enabled in the released version. Please contact us if you would like details about the services currently used.

In-app purchases

Optional in-app purchases are handled by Apple. Purchase history and payment processing are subject to Apple's terms and privacy practices. We use purchase/entitlement status where necessary to provide or restore items.

Data sharing and retention

Information may be shared with service providers involved in advertising, game functionality, multiplayer connectivity, transactions, hosting, security, or support, as necessary for those functions. We do not sell your support emails to advertisers. Information is retained only as reasonably necessary for its purposes, subject to applicable legal requirements and the separate retention practices of Apple, Google, and other providers. Information kept solely on your device may be removed when you delete the app, but deletion of the app does not automatically delete information held by third parties.

Children's privacy

Cozy Animals has a family-friendly presentation, but advertising and online features may have additional requirements when used by children. Parents and guardians should supervise children’s use of online features and review device-level parental and privacy controls. If you believe a child has provided personal information inappropriately, please contact us so we can review the concern and take appropriate action. We will handle children's information in accordance with applicable law and platform requirements.

Your privacy requests

You may contact us to request access to, correction of, or deletion of personal information that we control, subject to applicable law and verification. For information controlled independently by Apple or Google, you may need to use their account or privacy request channels. To make a request, email contact@onelifestudios.io. Please avoid including passwords or payment-card information.

Security and international processing

We use reasonable measures to protect information within our control. No method of electronic processing or transmission is completely secure. Third-party providers may process information in locations outside your state or country in accordance with their policies and applicable legal safeguards.

Changes to this policy

We may update this Privacy Policy as the game and its services change. We will post the updated version on this page and revise the “Last updated” date when changes are made.

Contact

For privacy questions or requests, contact contact@onelifestudios.io.