ONE LIFE STUDIOS · PLAYER SUPPORT
A little help.
A warm hello.
Hit a snag in Willow Village, have a question, or just want to say hi? We’re happy to hear from you.
contact@onelifestudios.ioLET’S GET YOU SORTED
Tell us what’s happening.
Fill in the details below to prepare an email to our team.
Need another way to send it? Copy your prepared message and email contact@onelifestudios.io.
A FEW HELPFUL ANSWERS
Good things to know.
Where can I find the iOS and Steam links?
Official store links and release details will appear in the platform section of this website. For a specific availability question, email our team.
What should I do if the game crashes?
Close and reopen the game, restart your device, and check for an available game update. If it keeps happening, send your device, game version, and the steps that led to the crash to our support email. Please contact us before deleting the app or save files.
How do I report a purchase problem?
Tell us your platform, what you purchased, and what went wrong. You can attach a receipt with sensitive details removed. For billing or refund requests, use the purchase support available through Apple or Steam.
Can I share feedback or report a bug?
Absolutely. We’d love to hear what made you smile and what could be better. Choose the relevant topic in the email helper above, or email us directly.
How do I contact One Life Studios about rights or media?
Email contact@onelifestudios.io and include “Media” or “Copyright” in the subject. You can also read our copyright and credits page.