Support
Need help? We usually reply within 2 business days.
Please include your iPhone model, iOS version and what happened. A screenshot helps a lot.
Common questions
How do I remove ads?
Buy the No Ads Pack in Settings. It removes all forced ads forever and includes 1,000 coins and the Halo skin. Optional reward videos (like double coins) stay available because you choose to watch them.
I bought No Ads but I'm still seeing ads
Open Settings → Restore Purchases while signed in with the same Apple ID you bought it with. If that doesn't fix it, email us.
I got a new phone. How do I get my purchase back?
Install the game, open Settings and tap Restore Purchases. Purchases are tied to your Apple ID.
How do I change my racer name?
Tap your name at the top left of the home screen. Your first change is free; later changes cost coins.
Who am I racing against?
Quick Race matches you with live players when they're online. Empty seats are filled with ghost replays of real players' runs and computer racers.
How do I get a refund?
Purchases are handled by Apple. Request a refund at reportaproblem.apple.com.
How do I delete my data?
Email us and we'll delete your online data (racer name, times and ghost replays). Deleting the app removes everything stored on your phone. See the Privacy Policy for details.